Answer to question 2.   Absolutely!  Affiliates have full control over their rates and contractual terms to the clients. In fact, the affiliate and the client are the only names on the contract. Reliability has made a standard contract form available for affiliates to use if they wish. They may choose to use their own contract form, or the client may have a form that they will insist be used. Once the contract between the affiliate and the client has been signed, they need to send a copy of the contract to Reliability. Affiliates bill their invoice directly to the customer, but the customer's contract with Reliability, as well as the Affiliate's contract with Reliability, require that the payment of the affiliate's invoice, along with Reliability's charges for being the contract administrator are first paid to Reliability, and Reliability pays the affiliate within days of receiving payment from the customer.

Answer to question 3.  

Data Privacy & Release Process

What Clients Can See

• Inspector certifications
• Calendars of availability

Your personal and corporate information remains hidden during any search of our affiliate database.

How We Share Your Information

We never release your data without your explicit consent. Here’s our three-step process:

1. Notification
   When a client expresses interest in your profile, we email you the role details and location.
2. Your Decision
   You choose whether to engage in further discussions or negotiate a contract.
3. Explicit Consent
   To proceed, simply send an email to our Reliability administration team authorizing the release of your personal and corporate data to the client.

You stay in control of your information at every stage.

Answer to question 4.  

Financial Management & Billing Process

Reliability Inspectors Inc. partners with dedicated financial experts to ensure accurate, transparent transactions between clients and affiliates. Our founders focus on inspection services—outsourcing all bookkeeping and accounting to seasoned professionals prevents errors and keeps our operations seamless.

1. Dedicated Bookkeeping Services

• We’ve engaged an experienced bookkeeping firm to handle day-to-day transaction verification.
• Affiliates submit their on-site hours and expense claims directly to this firm.
• The bookkeeper cross-checks hours against client records—sometimes on a daily basis if required by the client.
• Any affiliate expenses must be pre-approved by the client; the bookkeeping team confirms that approval before the expense is incurred.
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2. Billing & Payment Workflow

1. Affiliate Invoicing
   • Affiliates bill clients directly for services rendered.
   • Our contract allows Reliability Inspectors Inc. to apply a transparent markup that incorporates the bookkeeping fees.
2. Client Payment
   • Clients remit full payment to Reliability Inspectors Inc.
3. Affiliate Compensation

• Upon receipt, we promptly pay affiliates the net amount of their invoices.

3. External Accounting Oversight

• We retain a reputable accounting firm to audit and maintain our corporate books.
• Regular reviews ensure compliance with tax regulations and financial best practices.

4. Rate & Contract Negotiation Support

• Reliability Inspectors Inc. acts as a neutral facilitator in rate and contract discussions.
• We help both clients and affiliates reach mutually beneficial terms without the risk of billing discrepancies.

By leveraging specialized bookkeeping and accounting partners, we keep financial processes accurate, transparent, and worry-free—so you can focus on what you do best.

Answer to question 5.   

Reliability Inspectors Inc. is proud to invest in a comprehensive subscription to an extensive library of industry Codes, including those published by ASME, API, AMPP, CSA, NBIC, and others. This strategic initiative is designed to ensures our approved affiliates have secure and lawful access to vital resources at a reasonable cost—without bearing the financial burden of purchasing each code individually.

For Reliability, this is not just a measure to help our affiliates have access to the codes they need at an affordable cost.  It's a commitment to quality. We firmly believe that to deliver services that meet our high standards, inspectors must operate with the most current, and legally sourced codes and standards at their fingertips.

This access also sets our affiliates apart. Clients can trust that when an inspector is sourced through Reliability, they’re equipped with the knowledge, tools, and compliance required to exceed a customer's expectations.

The short answer is no, but there could be exceptions. Here is our policy on that matter.

Reliability Inspectors Inc. GST/HST Tax Policy

Effective Date: [10 July 2025]

Last Revised: [I0 July 2025]

Tax Status of Membership Fees

Affiliates in Canada

GST/HST is applied based on the affiliate’s province or territory rate.

Affiliates Outside Canada (including the U.S.)

Membership fees may qualify as zero-rated exported services under Canadian tax law.

No GST/HST is charged if the membership benefits are primarily used or consumed outside of Canada.

We reserve the right to assess place-of-supply on a case-by-case basis and may request documentation to verify non-residency and location of service use.

 Zero-Rating Eligibility Criteria

To qualify for zero-rated GST/HST status, the affiliate must:

❌ Not reside in Canada

🧭 Not carry on business in Canada

🌐 Primarily use membership benefits outside Canadian borders

🏢 Not maintain a physical presence in Canada (e.g., office, personnel, equipment)

3️⃣ Tax Documentation & Invoicing

🧾 All invoices will clearly specify whether GST/HST has been applied.

📑 Affiliates seeking exemption must provide supporting documentation upon request.

💸 If tax was incorrectly charged, we will issue a refund once confirmed.

4️⃣ Policy Updates

This policy may be updated in response to federal or provincial tax law changes.

All updates will be communicated to affiliates in a timely and transparent manner.